Guest Services Offices
A Guest Services office (main office) is located in the southwest corner of the Civic Center. Access to the Guest Services Office (main office) is through the main arena entrance, then down the hallway to the right. The office is available to provide any assistance necessary, including disabled guest assistance and facilities.Phone 406.497.6400
Numerous restrooms and baby changing stations are located through out the Civic Center. Female restrooms include changing stations. Click the Guest Facilities link at the top of this page for locations and information.
Disabled Guest Services
ADA compliant seating is available on the arena floor in the general admission pricing category. If you require disabled seating or special accommodations, be sure to communicate your needs to our ticket agent via phone. Online sales of ADA Compliant seating is currently being developed. In the meantime, please call our ticket office if you have already purchased tickets online and need special seating.
Lost & Found
The Butte Civic Center Guest Services Office will hold and lost and found items, so that items may be returned to the rightful owner. Should a lost item be located, the owner will be notified to pick up the item. If the guest lives out of town, the item will be shipped at the expense of the owner. When an item is picked up, the guest’s identification will be verified and the guest will be required to sign an acknowledgement of receipt.
Found items will be stored in a secure location. Items of significant value, such as jewelry, wallets, and credit cards will be stored under lock and key. If an item contains contact information of the owner, the owner will be notified (i.e. a wallet or checkbook). When a guest inquires about a found item they will be asked to describe the item fully. If it is determined a found items belongs to the guest, the guest must sign an acknowledgement of receipt.
Merchandise availability depends on the specific event. Stands for the sale of merchandise, memorabilia, and the like are located at the west end of the Butte Civic Center in the entrance lobby. Merchandising stands are operated by event operators and not the Civic Center. Purchases or other transactions of any kind from an event operator is solely between the purchaser and seller and is not the responsibility of the Butte-Silver Bow County Civic Center.
Convention and large meeting event operators may have a large number of tables set up for registration, collection of fees and the sales of merchandise. Please contact the convention or meeting operator for locations and specific details.
The Butte Civic Center offers a wide variety of Food and Beverages at our two main concession stands, at the west end of the north and south access corridors of the main arena. Our Pizza & Nut stand in the northwest corner offers cinnamon glazed nuts and pizza during select events. And of course don’t forget to check out the Candy Store in the southwest corner of the arena for candy, frozen treats and soft pretzels. Click the Guest Facilities link at the top of this page for additional information and locations.
Liquor may NOT be packed into the Civic Center by guests at any time. The sale of Liquor with in the Civic Center is event dependent. Click the Guest Facilities link at the top of this page for more information.
ATM Cash Machines
ATM Cash Machines are available in the Civic Center Lobby and main entrance Foyer. ATMs are available for public access during normal business hours and during all events scheduled with in the facility.
There are no pay phones at the Butte Civic Center. However the Guest Services Office can offer a complementary phone call if needed.
WiFi passcodes are only available to the promoter and will not be given out to patrons for public use.
Cameras & Audio Recording
Professional cameras, audio recording devices and video recording devices are prohibited at performances at the Butte Civic Center. Guests may bring personal cameras into the Arena as long as they do not have detachable lenses and are small enough to fit in pants pockets. Flash photography is strictly prohibited at events where it may cause a distraction to a performer.
Guest cameras brought to a performance for the purpose of audio or video recording must be/will be checked with the Guest Services Office. A claim check will be given for retrieval of the device at the conclusion of the event.
Butte Civic Center and/or event personnel reserve the right to require Guests immediately check devices that were not detected at the point of entry. Failure of a Guest to comply with such a request will be required to leave the Butte Civic Center.
The Butte Civic Center and/or local, state or federal authorities may require public safety inspections to events when required by the event operator, or when there is an anticipated need. The public safety inspection will be utilized to ensure that banned items and illegal items are not allowed through any of the entry doors. Prohibited items may include but not be limited to:
- Cans or Bottles
- Video Cameras
- Recording Devices
- Large Purses
- Noise Makers
- Outside Food
- Illegal Drugs
- Drug Paraphernalia
- Outside Alcohol
- Laser Pointers
- Throwable Items
- Non-Service Animals
- Outside Beverages